Legal
Refund & Return Policy
Last updated July 2026
This Refund & Return Policy applies to purchases made from RoyalClaw7 at https://royalclaw7.com. By placing an order you agree to the terms below.
Physical merchandise
Our apparel and accessories are made to order through our print partner. Because each item is produced individually, we do not accept returns for buyer's remorse or incorrect size selection.
- Damaged, defective, or wrong item: If your order arrives damaged, misprinted, or is not what you ordered, contact us within 30 days of delivery with your order number and clear photos of the issue. We will arrange a free replacement or a full refund.
- Wrong or incomplete address: We are not responsible for orders that cannot be delivered due to an incorrect shipping address provided at checkout.
- Lost in transit: If tracking shows an order was not delivered, contact us and we will work with the carrier to resolve it.
Digital products
Digital downloads (guides, resources, etc.) are delivered instantly and are therefore non-refundable once purchased. If a file is corrupted, inaccessible, or not as described, contact us and we will fix it or issue a refund.
How to request a refund or replacement
Email Royalclaw7@gmail.com with your order number and details (and photos for damaged items). We aim to respond within 1โ2 business days. Approved refunds are issued to the original payment method.
Shipping
Physical items are produced and shipped within a few business days; you'll receive tracking by email when your order ships. Shipping is included in the listed price unless stated otherwise at checkout.
Questions about this policy? Contact us at Royalclaw7@gmail.com.